Respage to continue its leadership as a multifamily industry innovator with AI and analytics
PHILADELPHIA, PA, November 05, 2022 /24-7PressRelease/ — Twenty years ago Respage opened its doors (virtually) as an online apartment guide in the Philadelphia area. For two decades Respage has continuously adapted and reinvented the renting experience by providing cutting-edge technology and marketing expertise for the multifamily industry.
On Tuesday, Respage celebrated its commitment to innovation and improving the renting experience for both multifamily professionals and residents alike by unveiling a new brand.
In the early 2000s Respage (then called 4 Walls, its corporate name) was launched as a fully virtual company. From their early vision of creating a city-based Internet Listing Service, Respage co-founders Ellen Thompson, Larry Portnoff, and Jackie Koehler have helped the multifamily industry evolve marketing, resident experience, and leasing operations.
“It used to be that multifamily was behind other industries [ technology adoption],” Thompson said. “But now with AI, we’re actually ahead of the game… How we are using conversational AI to respond to and nurture leads has leapfrogged other industries.”
Respage’s AI leasing assistant, ResMate, was the industry’s first fully omnichannel lead nurturing solution. ResMate uses natural language processing to respond and follow up with all inbound leads including email, chat, text, ILS, and phone. This first-of-its-kind technology automates the leasing follow up process from first contact all the way to the application request.
Respage is also a leading provider in social media and reputation management, and has built one of the industry’s only social media and reputation management platforms exclusively created to meet the needs of multifamily communities. Recent advancements include a multi-property social calendar and a scheduling platform and the ability to schedule posts to Instagram Reels.
And it doesn’t stop there. As Respage enters its third decade, the team is looking forward to introducing a groundbreaking software platform in the first quarter, which takes AI-driven leasing automation and marketing analytics to the next level.
Respage is changing the way people rent apartments. Since 2002, Respage has helped over ten thousand communities improve their online presence and build extraordinary leasing experiences. Apartment owners and property managers utilize its platform to generate leads, automate prospect follow up, manage social media, respond to reviews, boost online ratings, and manage prospect and resident relationships. Respage’s AI leasing assistant, ResMate, accurately answers and follows up with leads from any channel, including phone calls, web chat, contact forms, emails, and text messages which automates and accelerates the leasing process. Thanks to its remarkable team which has powered more than 20 years of innovation, Respage is perennially recognized as one of the Best Places to Work in the multifamily industry.
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